Shipping Policy
Shipping Policy
At DR.NOUN, we aim to provide a smooth and reliable shipping experience for all our customers. Please review the information below to understand how our shipping process works.
Shipping Locations
We currently ship to selected locations. Available shipping destinations will be displayed during checkout. If your location is not listed, please contact us for assistance.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time & Delivery
Estimated delivery times vary depending on your location and selected shipping method. Typical delivery times range between 3–7 business days after dispatch. Please note that delivery times are estimates and may be affected by external factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address, order weight, and selected shipping method. Any applicable shipping charges will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (if available), allowing you to monitor the status of your shipment.
Customs, Duties & Taxes
DR.NOUN is not responsible for any customs duties, taxes, or additional charges that may apply to international shipments. These charges are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is accurate and complete. DR.NOUN is not responsible for delays or lost shipments resulting from incorrect or incomplete address information provided by the customer.
Delayed or Lost Shipments
While we strive to deliver orders on time, delays may occasionally occur. If your order is significantly delayed or appears lost, please contact our support team, and we will assist you as best as possible.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us at info@dr-nooun.com or through our Contact Us page.