Privacy Policy
Privacy Policy
Last updated: February 2026
Your Privacy Matters
- We only collect data needed to process orders
- We never sell your personal information
- You can request deletion anytime
Information We Collect
At DR. NOUN l.l.c, we may collect personal information when you place an order, create an account, subscribe to updates, contact us, or browse our website. This may include your name, email address, phone number, billing and shipping address, order details, payment status (we do not store full card details), and technical data such as IP address, device and browser information, and cookies.
1) Introduction
At DR. NOUN L.L.C-FZ (“DR. NOUN”, “we”, “our”, or “us”), we respect your privacy. We are committed to protecting your personal data in accordance with UAE data protection regulations and international e-commerce best practices.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this policy.
2) Information We Collect
We may collect personal information when you:
- Place an order
- Create an account
- Subscribe to newsletters
- Contact customer support
- Browse the website
Personal Data
- Full name
- Email address
- Phone number
- Billing & shipping address
- Order history
- Payment status (we never store full card details)
Technical Data
- IP address
- Browser & device type
- Operating system
- Cookies & tracking identifiers
- Pages visited and session duration
3) How We Use Your Information
We use the collected information to:
- Process and deliver orders
- Provide customer support
- Prevent fraud and abuse
- Improve website performance
- Personalize user experience
- Send order updates & service notifications
- Marketing communications (only if you consent)
We do NOT sell or rent your personal data to third parties.
4) Cookies & Tracking Technologies
Our website uses cookies and similar technologies, including:
Essential cookies (website functionality)
Analytics cookies (Google Analytics)
Advertising pixels (Meta / Google Ads)
Performance monitoring tools
These help us understand how visitors use our website and improve services.
You can disable cookies in your browser settings at any time.
5) Payments & Security
All payments are processed securely through certified payment gateways.
DR. NOUN does not store:
Credit card numbers
CVV codes
Bank authentication credentials
We implement SSL encryption, secure hosting, and firewall protection to safeguard your data.
6) Sharing Your Information
All payments are processed securely through certified payment gateways.
DR. NOUN does not store:
Credit card numbers
CVV codes
Bank authentication credentials
We implement SSL encryption, secure hosting, and firewall protection to safeguard your data.
7) Data Retention
We retain your information only as long as necessary for:
Legal compliance
Accounting records
Customer service
Warranty & product safety traceability
You may request deletion at any time unless we are legally required to keep certain records.
8) Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Withdraw marketing consent
- Request a copy of stored data
To exercise your rights, contact us via email below.
9) Children’s Privacy
Our products and services are not directed to individuals under 18 years old.
We do not knowingly collect data from minors.
10) Policy Updates
We may update this policy periodically to reflect legal or operational changes.
The updated version will always be posted on this page with the revision date.